Online Service Terms of Use

1. About the service
Villa Santé is an obstetrics and gynecology clinic offering remote consultations with Dr. Garry René, a gynecologist with more than 30 years of experience. This online service lets patients consult a specialist from the comfort of home.
2. Purpose
Remote consultation provides specialized medical advice in obstetrics and gynecology, but never replaces a physical consultation when one is necessary. Patients are responsible for following medical recommendations to be seen in person when their health requires it.
3. Eligibility
This service is available to adult patients. Minors must be accompanied by a legal guardian to benefit from remote consultations.
4. Confidentiality & data protection
All medical information exchanged during consultations is strictly confidential and protected by applicable data-protection law. Villa Santé does not share patient data with third parties without prior consent.
5. Patient obligations
Provide accurate and complete medical information. Respect appointments and report any cancellation or rescheduling at least 24 hours in advance.
6. Provider responsibilities
Villa Santé is committed to quality remote consultation, but cannot be held responsible for the inherent limits of technology (internet connection, interruptions, etc.) or harm caused by misinterpretation of information provided remotely.
7. Limitation of liability
Remote consultation cannot replace an emergency medical evaluation. In an emergency, go directly to the nearest emergency services.
8. Pricing & payment
Consultation fees are clearly indicated before booking. Payment is due before the remote consultation, using payment methods accepted by Villa Santé.
9. Changes to these terms
Villa Santé reserves the right to modify these terms at any time. Any change will be communicated to users before taking effect.
10. Contact
For any question about these terms or the remote consultation service, contact Villa Santé at info@villasantehaiti.com or through the contact form.